All Sales Prices could change without notice. Goods will be ready to ship within the lead time specified.
Currencies We have our prices in in two different currencies: US dollars, and Euros. Euro pricing for all customers in or shipping to Europe. The U.S. Dollar price for all other sales.
The orders does not include the shipping cost to anywhere, also the price does not include the cost of any customs, duties or VAT, all of which will be charged locally upon arrival of goods. The price contains the cost of the packaging.
Lead Times The general lead time with shipping is 5 weeks. The products have to spend 3 day in the customs.
Shipping The price of transport is calculated based on the shipping destination of the order and the size and weight of the product. We pack our products very carefully, every package is a wooden box and we did not recieve problems from package damage in the last 1 year.
Photography The colors on the picture of each product could be slightly different from the actual product.
Returns We do not offer refunds, the products are custom-made. These items are considered final sale.
Order cancellation must be made in writing within 5 days of confirmation. Customized order cancellation must be made in writing within 2 days of confirmation..
Warranty We are doing everything for the maximal client satisfaction. We warrant our products for 2 years. We fulfill our strict quality control on each product and on the electric and metal parts. Intuerilight warrants that its products will be free from defects in material and workmanship under normal use and service for two year after date of purchase. Intuerilight reserves the right, before having any obligation under this limited warranty, to inspect the damaged product, and all costs of shipping for inspection shall be borne solely by the purchaser. In order to recover under this limited warranty, purchaser must make claim to Intuerilight within 10 business days of occurrence. Intuerilight, at its option, shall repair or replace the defective unit covered by this warranty. In order to keep this limited warranty in effect, the product must have been handled and used as prescribed. The warranty does not cover any damage due to accident, misuse, abuse or negligence.
Damages All damage claims must be made in writing within 48 hours of receipt of the product. Photographic proof must be sent to: firstname.lastname@example.org.